We have professional engineers stand by to make our 24/7 customer service hotline always accessible and to ensure that you can contact us for anything at any time.
A global network of technical experts provides you with technical support to address your specific problems and give out solutions through telephone,video call, and/or on-site services.
We provide installation service,commissioning & debugging, and training all for free. Product training includes but not limited to basic structure, functionality & performance, organic principles, daily operations, maintenance and management, troubleshooting,emergency circumstances & solutions, etc
We promise to respond your concerns within 2 hours. if the problem is still not resolved with in 48 hours, we will provide you with devices of the same calibre for temporary use, and the replacement parts are all in accordance with original production.
During the warranty period of 3 YEARS, EUREKA guarantees there placement of the individual parts or pieces if they were found to be defective in quality.
Designa Medical Tech. Co., Ltd.
Add：No. 10 Lexin Avenue, Leping Town, Sanshui District, Foshan, Guangdong, China
Telephone：+86 757-8180 5350
E-MAIL：sherry.lu@eurekaergonomic.com
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